Shipping & Delivery

At Jenzee, we know how important it is to receive your order on time. That’s why we work with reliable courier partners to ensure your items are delivered safely, efficiently, and on schedule.

Whether you’re shopping for fashion, home essentials, pet products, or tech accessories, we aim to provide a smooth and hassle-free delivery experience.

Enjoy free delivery across the UK when you spend over £95.

Delivery Method

 Express Delivery

• Delivery Time: 4–5 business days after dispatch

• Availability: Monday to Friday (excluding public holidays)

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Shipping Charges

• Standard Shipping Fee: £4.99

• Shipping charges are clearly displayed at checkout before payment

• Any free shipping offers or promotions will be shown automatically at checkout

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Order Processing

• Orders are processed within 1–3 business days

• Orders placed after 4:00 PM on Friday or during weekends will be processed on the next working day

• Orders placed on public holidays will be processed on the next business day

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Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details, allowing you to monitor your delivery.

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Delivery Delays

While we aim to meet our delivery timelines, delays may occur due to:

• Courier service disruptions

• Customs processing for international orders

• Weather conditions or unforeseen circumstances

If your order is significantly delayed, our support team will be happy to assist.

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Need Help?

Our customer support team is always here to help.

📧 Email: support@jenzee.store
💬 Live Chat: Available on our website during business hours

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At Jenzee, we’re committed to delivering quality products with a reliable and transparent shipping experience.