Privacy Policy

At Jenzee, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We are committed to safeguarding your data and complying with all relevant UK data protection laws, including GDPR.

This policy applies only to information collected through our website www.jenzee.store and does not cover data shared through other channels. We may update this policy periodically, and changes will be reflected on this page. We encourage you to review it regularly. By using our website, you consent to the practices outlined here.

Information We Collect

We may collect the following personal data:

  • Identity Information: Name, date of birth, and age verification.

  • Contact Information: Email address, phone number, and billing/shipping address.

  • Demographic Information: Postal code, preferences, and interests.

  • Transaction Data: Details of purchases and order history.

  • Technical Data: IP address, browser type, and website activity.

  • Marketing Preferences: Communication preferences for promotions and newsletters.

  • Other Information: Provided via surveys, competitions, or customer feedback.

How We Use Your Information

Your data is used to enhance your shopping experience and provide better services:

  • Order Processing: Manage purchases, payments, and deliveries.

  • Customer Support: Respond to inquiries, resolve issues, and provide assistance.

  • Marketing: Send updates about promotions, new products, and offers (if opted in).

  • Personalization: Tailor content and product recommendations based on preferences.

  • Analytics: Monitor website performance to improve usability.

  • Legal Compliance & Security: Ensure adherence to laws and prevent fraud.

How We Protect Your Information

We take data security seriously and implement measures such as:

  • Secure servers and encrypted transactions.

  • Access restrictions so only authorized personnel can handle your data.

  • Regular security audits to identify and fix vulnerabilities.

While we use advanced security measures, no system is completely secure, so please exercise caution when sharing personal information online.

Cookies and Tracking

We use cookies to improve your browsing experience and analyze website traffic. Cookies help us:

  • Understand which pages are visited.

  • Improve website performance and usability.

  • Deliver personalized content and promotions.

Types of cookies we use: Necessary, Performance, Functional, Targeting, and Unclassified. You can manage cookies via your browser, but some features may be limited if disabled.

Sharing Your Data

We do not sell or rent your personal data. We may share information in limited cases:

  • Service Providers: For order fulfillment, payment processing, or customer support.

  • Legal Obligations: When required by law or regulatory authorities.

  • Business Transfers: During mergers or acquisitions, under confidentiality agreements.

All third parties are required to comply with UK data protection laws.

Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

Your Rights

Under UK law, you can:

  • Access your personal data.

  • Correct inaccurate or incomplete information.

  • Request deletion of your data.

  • Restrict processing of your data.

  • Object to data processing or marketing.

  • Data portability: Transfer your data to another service provider.

To exercise your rights, contact us using the details below.

Data Retention

We retain personal information as long as necessary for legal, tax, and business purposes. Once no longer needed, data is securely deleted or anonymized.

Updates to This Policy

We may update this Privacy Policy to reflect operational, legal, or business changes. Continued use of our site constitutes acceptance of the updated policy.

Contact Us

If you have questions or want to exercise your data rights, contact:

Jenzee
Email: support@jenzee.store

We are committed to responding promptly and protecting your privacy.